This Privacy Policy outlines how this website [https://visionarywebs.co.uk] we collects, uses, and protects your personal information when you visit our website or use our web design and related services. We are committed to ensuring that your privacy is protected and comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Business Information: Company name, job title, and related business details.
- Website Usage Information: IP address, browser type, referring/exit pages, and usage data via cookies or similar technologies.
- Payment Information: Payment card details or bank account information for billing purposes (processed via secure third-party payment processors).
- Project Information: Details about your business or project, including design preferences, branding materials, or website content.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Provide Services: To create and manage your website, including branding, design, development, and maintenance services.
- Communication: To respond to inquiries, provide customer support, and communicate updates regarding your project.
- Billing and Invoicing: To process payments for our services and provide invoices or receipts.
- Marketing: To send you promotional materials, offers, or newsletters if you have opted in to receive such communications.
- Improving Our Services: To monitor and analyse website usage to improve our services, offerings, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with the following:
- Service Providers: Third-party vendors that help us operate our business, such as payment processors, hosting providers, or marketing tools.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to law enforcement or other authorities.
4. Cookies
Our website uses cookies and similar technologies to collect information about how you use our site, improve your experience, and provide personalized services. You can control cookies through your browser settings, but some features of the website may not function correctly if cookies are disabled.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements.
6. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request that we delete your personal information under certain conditions.
- Restriction: Request that we restrict the processing of your personal information in specific circumstances.
- Data Portability: Request the transfer of your personal information to another organization or directly to you.
- Object: Object to the processing of your data in certain circumstances, including for direct marketing purposes.
To exercise any of these rights, please contact us at [Contact Email Address].
7. Data Security
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
8. International Transfers
If we transfer your personal information outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy and rights in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: +44 (0) 247 699 8562
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.